Why businesses must take the BIT between their teeth

Any business providing customers with consistent, reliable, and low-cost products and services needs to continually improve its operational processes to stay ahead of the competition.

The strategic and financial value of continuous business improvement is obvious: fail to compete effectively and your business will eventually fail. Businesses need to act, and act fast, to make sure their operations are working in an optimised and LEAN way.

However, there’s no perfect formula for business improvement. It takes the right blend of ideas, techniques and methodologies to create lasting improvement and benefit for both employers and employees.

We say right, because every business is different, and requires a different solution.

The clients we work with operate in highly competitive marketplaces, where speed, efficiency and value for money are imperative. By keeping their staff trained and engaged in business improvement they benefit from the following:

As well as staying ahead of the competition, not just in the UK but globally, businesses are also using BIT to respond to changing customer habits and the speed of technological change and opportunity. Businesses these days need to be agile to stay ahead of the curve; never assuming they are as efficient as they could be, nor providing the levels of service their demanding customers expect.

Hope is not a strategy


Training to be LEAN

So what does BIT involve? It starts and ends with training your staff from the ground up, enabling them to identify waste and inefficiency in your operations and crucially, be able to design and embed process improvements to correct them. 

A typical Business Improvement Techniques programme may include:

  • Complying with statutory regulations and organisational safety requirements
  • Leading effective teams
  • Leading the application of workplace organisation
  • Leading the application of continuous improvement techniques (Kaizen)
  • Leading the development of visual management systems
  • Leading flow process analysis
  • Problem Solving Techniques
  • Employment Rights and Responsibilities
  • Conducting a risk assessment in the workplace.
  • Conducting a Workplace Organisation (5S) activity within the workplace (including pre-audit – improvement activity in the workplace  – post-audit)
  • Problem solving (including Cause and Effect and 5 Whys)
  • Flow Process Analysis Exercise (understanding and documenting the flow of a part, waste identification)
  • Action Planning (following the Deming Cycle: Plan-Do-Check-Act)
  • Time Management

The road to performance efficiency 

Recently we were asked to present a new client with proven strategies to improve their bottom line and provide a cultural change within their business.

Drawing on a recent BIT programme we designed and managed for one of our automotive clients, we were able to evidence the following bottom-line improvements:

  • Reduction in energy requirements: making adjustments to their production line, and identifying where the amendments needed to be made
  • Material Recycling: implementing a methodology of recycling waste material
  • Scrap Reduction: implementing a process to reduce scrap material on the initial production
  • Improved waste: finding ways of making revenue out waste material
  • Defect reduction: identifying and amending defects in their initial production run
  • Improved stock accuracy systems: enhancing their cycle counting in order to reduce cycle counting

Find out more

Cidori can train your teams on Business Improvement Techniques. Our training framework is flexible, tailored to any business or sector. If your business is looking to identify and remove waste, and ensure that your processes provide the most efficient and effective service to your customers, then we can help.

BIT is a key part of our workforce apprenticeships programme, developed and delivered in partnership with RoTAP accredited Gateshead College.

To discuss how Cidori can help your business improve, transform your learning and increase the opportunities available, contact:

David Murfitt
01788 851230

Useful links

Gateshead College
City and Guilds


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